SHIPPING & RETURN POLICY
At B Tamu Enterprise, we are dedicated to delivering your beauty essentials as swiftly and efficiently as possible. Here's what you need to know about our shipping process:
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Domestic
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Standard – (USPS Ground) $8.95 flat rate, free for orders over $60
Canada & mexico
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Standard – $12.00 flat rate, Free Shipping above $125
Other countries
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$20.00 flat rate express shipping below $125, $10.00 flat rate above $125 for all other international countries that we ship to
Note: shipping prices are converted into local currency and may change based on current exchange rates.
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Shipping Time
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The normal order processing time is 48 hours during business days (Monday through Friday). Once your order has been shipped, delivery time within the United States is 5 -7 business days and 4-7 business days internationally. Please keep in mind that during holidays or limited-edition launches and restocks, the shipping and delivery time may vary.
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Domestic
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Ground – (USPS Ground) 5-7 Business Days
International
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Shipping lead times will vary. Typical lead time expected can be 5-7 business days post-fulfillment.
Notices
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B Tamu Beauty is not responsible for deliveries that are affected by customs, natural occurrences, air and ground transportation strikes and delays, or extra fees and back-end charges once the package has exited the United States.
Packages undeliverable by USPS and/or their international shipping partners will be canceled and refunded once received and processed at our shipping hub.
Return Policy
We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, that B Tamu Beauty by B Tamu Enterprise reserves the right to refuse all returns, reshipments, and refunds. In the unlikely event that a product arrives damaged, the customer must contact customer service within 48 hours of receipt. Customers must include photos of the issue and a screenshot of your order confirmation email. To start this process please visit our contact us.